The second-hand marketplace Shoppers Voice Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Response
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.